Damage During Shipping

It rarely happens, however, if your order is damaged during shipping you will receive a full refund or replacement. To do so, you’ll need to provide the original packaging for the shipper's inspection

  • Refunds are issued by the shipper and not Emily Otterman

Returns for Print Orders

  • Print sales are final and there are no returns or exchanges

  • If that scares you and you’re not sure if you should commit, I’ll send you a complimentary card of the image you’d like
     

returns or exchanges for custom artwork

  • Sales are final for custom artwork and there are no returns or exchanges