Shipping
Currently orders for shipment are within the continental United States. For orders and shipments to Canada and other countries (and I’m so happy you want my work!), please contact me directly: emily@emilyotterman.com
Artwork is shipped and packaged via USPS, UPS or FedEx Ground
For most work, please allow 14-21 business days from the date of your purchase to your delivery date
Once your order is shipped a tracking number will be emailed to the address you provide
Please include your phone number with your order so that, if necessary, the shipping carrier can contact you
Damage During Shipping
It rarely happens, however, if your order is damaged during shipping, you’ll receive a full refund or replacement. To do so, you’ll need to provide the original packaging for the shipper's inspection.
The refund will be issued by the shipper, not Emily Otterman